Sunday, November 05, 2006

They keep getting killed

The Eastern Samar head of Karapatan, a militant human rights group in the Philippines, was assassinated yesterday. Numbers of how many people in the Philippines have been killed since 2001 for political reasons vary, but 725 seems to be a good estimate.

Check out this site if you want to find out how you can help.

Mourning the loss of 18 environmental activists

ENVIRONMENTALISTS are still mourning the violent deaths of 18 “green” activists in different parts of the country, saying the victims’ collective demand for justice has remained unmet. Seven of the victims, who were killed under the Arroyo administration from January 2001 to September this year, came from Southern Tagalog. Most of the slain environmental workers were farmers, indigenous people, and leaders of local community campaigns against a large dam, commercial logging, and large-scale mining. Read more.

Saturday, November 04, 2006

Call Centre Culture and the end of a honeymoon period

So I'm done romanticizing Manila. It all came to an abrupt end yesterday when I realized that my watery eyes, my mucus-stricken sinuses, and my scratchy throat had not, as I had originally supposed, been caused by an allergic reaction to pollution (good news) but was actually a full-blown tropical cold (bad news), which is far worse than any cold or flu I've experienced in my ten years in Canada.

Other things I hate about the city:
  • Nothing ever runs on time. Nothing ever starts on time. Nothing ever ends on time. And I'm no less guilty of contributing to this problem than anyone else. (But if something does run according to schedule, I get pissed off because punctuality is sooooo post-colonial.)
  • Self-indulgent art and self-indulgent artists also exist here. Just because artists live in a poverty-stricken city where 14,000 people on average have to share one square kilometer doesn't mean that they have a knack for social justice or that they a vision with a social conscience.
  • Traffic is Emperor. He rules our life and imposes severe restrictions on our freedom of movement. Emperor Traffic is in cahoots with the Lord of the Telecommunication Industry; because of Traffic, we carry mobile phones so that we can inform people that we are going to be late, or not make it at all, to appointments.
  • Everyone pushes and shoves. Literally, on trains, and metaphorically, as well. Too many people, not enough space, not enough money, not enough resources in general.
  • There are malls EVERYWHERE. It seems that city planners and stakeholders in the economic affairs of the country have the ridiculous notion that the measure of a city's well-being is directly proportional to the number and size of its malls.
  • Too many people speaking too much English. If I had to choose linguistic hegemonies, I would choose Tagalog over English, although as my old friend Pamela Cajilig pointed out last night at dinner, the National Commission on Language wants to build a linguistically pluralistic society. Great idea. I wish them luck in pulling the brakes on the steamroller that is English.
Speaking of linguistic hegemonies, I found this in my inbox this morning. So many people I know work or have worked in a call centre in Manila that I sometimes think that every company in the world has outsourced their call centre agents to Manila.

Looking for a call center job? E-telecare is now hiring! E-Telecare is a fast growing company, and we actively seek candidates who have the skills and dedication to help eTelecare build on its reputation for quality customer care.

[For the interview,] try to keep answers brief, usually less than 2 minutes. Remember, listening, confidence and quality of presentation are the keys to successful interviewing.

AVOID:
  1. Consistently interchanging p&f and/or b&v e.g. "good comfany," "You're the vest!," "answer the telepown,"
  2. Consistent vowel lapses e.g. "Yes, mom (ma'am)...no, mom," "I don't spek (speak) Tagalog at home," "Good jab, kep it ap!"
  3. Consistent grammatical errors e.g. "I graduate from !@$&#e last 2004 and become supervisor of fast food,""Badminton and basketball is always been my favorite sports."
  4. Strong regional accent that makes it hard for the statements to be understandable
  5. Poor organization and expression e.g. too many fillers, stuttering, long pauses, incomplete sentences, speaks in Tagalog
  6. Did not complete at least two years in college
  7. Was terminated or had major attendance issues with previous employer
  8. Poor logical thinking / weak PSDM skills (These people usually fail the IQ test.)
  9. Has flexibility issues e.g not open to rotating or night shifts, working during the weekends or holidays, doing overtime
  10. Has job-fit issues e.g. health problems, not open to or qualified for positions being offered at the time (e.g. sales / technical support)
I found 4 particularly irksome.

I think I love this city. Read my other postings if you don't believe me. But for now, let me wallow in deep annoyance with, and contempt for, Manila as I carry my snot rag and drink copious amounts of fluids on this warm, lazy Sunday.

Thursday, November 02, 2006

There's a particular way that the sun illuminates Manila

It starts off early in the morning as an optimistic kind of lemon yellow. Around 10 am, it turns into a sort of pallid, regretful grayish gold. Noon to about 4 pm features an oppressive, debilitating platinum yellow. This is followed by about an hour and half of apologetic ochre. Finally, like a Filipino parent ashamed by a particularly unjust display of cariño brutal, the sun hides behind manila's smog-kissed clouds and the light leaches into the sky as a neapolitan shock of dull purple, dull peach, dull blue.

I'm rediscovering that my anxiety in Vancouver was partly linked to anguage and internalized racism. English, which I spoke exclusively while in Canada, is the language of my intellect, my most complicated thoughts, my most eloquent emotions. It is not, however, the language of my simple joys, of jests and friendly insults, the language in which my daily rituals of breathing, eating, shitting, sleeping are inscribed. English is not the language with which I can most effectively curse my fears, mock my terrors, nor insult my anxieties. English has a brittle, complex, crystalline taste that i appreciate; but English, on my tongue, does not sate my hunger. On my lips, it does not sing.

Of course, I exaggerate a little. My spoken English is digging its way into the core of my being; besides, I'm learning how to imbue my English with the vitality of my Tagalog.

The only question that remains: in which language do I love? And that I don't even want to think about right now. :)

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This is Amsterdam, not Manila, but it's a pretty good simulation of what sunsets in Manila are like, everyday, courtesy of pollution and volcanic particulates.
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